State & Federal Regulatory Compliance

Privacy Policy & Statutory Disclosures

Governing Entity: NEXUS Group Ltd. | 611 Gateway Blvd, Suite 120, South San Francisco, CA 94080

Statutory Enforcement Date: July 1, 2004 (Amended Effective January 1, 2014)

1. California Online Privacy Protection Act (CalOPPA — Bus. & Prof. Code §§ 22575–22579) & Cookie-Free Architecture

In accordance with the California Online Privacy Protection Act (enforceable July 1, 2004, and amended effective January 1, 2014 regarding Do-Not-Track disclosures), NEXUS Group Ltd. ("NEXUS") operates a privacy-preserving web architecture engineered without third-party behavioral advertising pixels or invasive cross-site tracking cookies. We utilize cookie-free Cloudflare Turnstile verification on public forms and collect only business contact and technical discovery information voluntarily submitted through our Service Review or Support forms.

Statutory Enforcement Date: December 20, 1991 / FCC Consent Rule Effective October 16, 2013

2. Telephone Consumer Protection Act (TCPA — 47 U.S.C. § 227) & Carrier 10DLC SMS Compliance

No mobile information or SMS opt-in data and consent will be shared or sold to third parties or affiliates for marketing or promotional purposes.

Pursuant to federal TCPA regulations and U.S. wireless carrier Application-to-Person (A2P) 10DLC messaging standards, mobile telephone numbers provided with SMS opt-in consent are used strictly for direct transactional, account, onboarding, and support communications with NEXUS. Message frequency varies; message and data rates may apply. Recipients may revoke consent at any time by replying STOP or request assistance by replying HELP.

Statutory Enforcement Date: January 1, 2020 (CPRA Amendments Effective January 1, 2023)

3. California Consumer Privacy Act (CCPA / CPRA — Cal. Civ. Code § 1798.100 et seq.)

In compliance with the California Consumer Privacy Act (effective January 1, 2020) and the California Privacy Rights Act (effective January 1, 2023), NEXUS does not sell or share personal information for cross-context behavioral advertising. California residents may exercise their right to know, correct, or request deletion of their personal data by contacting [email protected] or calling 650.789.VOIP (8647).

Statutory Enforcement Date: February 16, 2020 (RAY BAUM's Act Effective January 6, 2021 / January 6, 2022)

4. Federal E911 Direct Dialing & Dispatchable Location (Kari's Law & RAY BAUM's Act — 47 C.F.R. § 9.16)

In accordance with federal Multi-Line Telephone System (MLTS) mandates under Kari's Law and Section 506 of RAY BAUM's Act, NEXUS voice configurations support direct 911 dialing without a prefix, central on-site/off-site emergency notification, and registered dispatchable location transmission as detailed in our Master Service Terms.